Salon Courtesy: What It Is and Why It Matters

Ever walked into a salon and wondered why they wash your hair before a cut? Or felt unsure about how much to tip after a color? Those moments all tie back to salon courtesy – the unspoken rules that make the whole visit feel smooth.

Good courtesy isn’t just polite chatter. It’s the small actions that keep the salon running, protect your hair, and make sure both you and the stylist leave happy. Below we break down the basics and give you clear steps to follow, whether you’re sitting in the chair or behind the mirror.

What Counts as Salon Courtesy?

Hair wash first. Salons rinse your hair for three reasons: hygiene, better product absorption, and a calming start to the service. A clean scalp lets the stylist work with less friction, which means a cleaner cut or color.

Communication. Letting your stylist know what you want, what you don’t, and any allergies avoids guesswork. A quick “I’m allergic to fragrance” can save you a bad reaction later.

Timing. Arriving a few minutes early helps the staff stay on schedule. If you’re running late, give a heads‑up so they can adjust the day’s flow without rushing the next client.

Tipping. In 2025, the norm is 15‑20 % of the total service cost. For a $100 color, a $15‑$20 tip shows appreciation and supports the stylist’s income.

Practical Tips for Clients and Stylists

For clients, start with a quick phone call or online booking note mentioning any special needs. When you get to the salon, a friendly “Good morning” sets a positive tone.

During the wash, relax and let the stylist do their job. If the water is too hot or you have a sore neck, speak up – it’s a simple courtesy that prevents discomfort.

After the service, take a moment to look at the results. If something feels off, point it out politely. Most stylists appreciate the feedback and will adjust before you leave.

When you’re ready to pay, review the receipt, confirm the total, and add the tip. A cash tip handed directly to the stylist feels personal; if you’re paying by card, add the tip before confirming.

For stylists, keep the wash quick but thorough, explain each step, and ask for feedback throughout. A quick “How does that pressure feel?” shows you care about the client’s comfort.

Remember, courtesy goes both ways. A clean, organized station reflects professionalism and respects the client’s time. Small gestures like offering a bottled water or a quick product demo can turn a routine visit into a memorable experience.

Bottom line: salon courtesy isn’t about fancy etiquette books. It’s about clear communication, timely actions, and a bit of gratitude. Follow these tips, and every salon visit will feel smoother – for you and the whole team.